Coaching Observation

1.1 Remain aligned to code of ethics

1.2 Don't coach inappropriate topics

1.3 Don't step into advising

2.1 Open, curious, flexible, client-centered mindset

3.1 Explains what coaching is and is not

3.2 Reaches agreement on what is appropriate and not appropriate

3.3 Reaches agreement about what the client wants to accomplish

3.4 Partners with the client to define what the client believes they need to address to achieve what they want to accomplish

4.1 Seeks to understand the client within their context

4.2 Demonstrates respect for the client's identity, perceptions, style and language

4.4 Acknowledges and respects the client's unique talents, insights and work

5.2 Is present and flexible during the coaching process

5.3 Manages one's emotions to stay present with the client

5.5 Partners with the client to support what the client chooses

6.1 Considers the client's context, identity, environment, experiences, values and beliefs

6.2 Reflects or summarizes what the client communicated

6.6 Notices trends in the client's behaviors and emotions

6.7 Identifies the client's values and needs behind what is communicated

7.1 Considers client experience when deciding what might be most useful

7.4 Asks questions about the client, such as their way of thinking, values, needs, wants and beliefs

7.5 Asks questions that help the client explore beyond current thinking

7.6 Invites the client to share more about their experience in the moment

7.7 Notices what is working to enhance client progress

7.8 Adjusts the coaching approach in response to the client's needs

8.1 Partners with the client to integrate awareness, insight or learning into their worldview and behaviors

8.3 Partners with the client to design goals, actions and accountability measures

8.4 Acknowledges and supports client autonomy in the design of goals, actions and methods of accountability

8.6 Partners with the client to summarize learning and insight during or between sessions

8.7 Celebrates the client's progress and successes

8.9 Partners with the client to identify potential results or learning from identified action steps